We are currently exporting the gainsight files for consumption in AWS.
However, our requirement is to add two fields to the engagement master file for reporting by type of internally defined engagements.
There is a description field available.
The question is how to get two additional fields implemented and then exported on the engagement master file?
Can anyone provide any suggestions?
Best answer by Janine Marlatt
So here is the engagement snapshot showing label educational workflow. What I am looking for is to add two additional fields to the engagement master to show type of content and sub-type of content as internally defined. Then I also want these two additional fields to be made part of the export engagement file for the AWS integration. Here are two screenshots to help with the understanding.