Analytics - How to view analytics for web links in knowledge center

  • 15 December 2021
  • 4 replies

In our embedded knowledge bot, we have several web links. How can we view the analytics for each link?


I don’t see them when I look at the knowledge center on the Analytics tab. And in the product mapper, I couldn’t get any CSS sectors to work.

4 replies

Userlevel 1

We also have links from our Knowledge Centre bot that we’d be interested in tracking. Such a shame it isn’t a feature in the Analytics already. 


Hi Carol, please review the following feature requests, and if you see value - give them an up vote!


Userlevel 1

Thank you @lpicone, have voted for the feature. 

@carol.hutchinson @ag543 

This feature was released recently, please see references within this Implemented request below.