Question

Account Feature Filters in Dashboard

  • 14 September 2020
  • 4 replies
  • 64 views

Userlevel 3

I was wondering why I cannot filter a set of accounts by the features they touched in within the Dashboard. But I can filter by the features each user touched. This makes the filtering process as well as the numbers viewable on the widget a bit cumbersome and hard to understand. Am I doing something wrong here?

 

This request gets an error each time and drops the Accoont Features filter.

 


4 replies

Userlevel 7
Badge +2

@JPKelliher apologies for the delay here. Is the issue got solved or does this still exists? Please let us know, the delay will not be repeat again. 

Userlevel 3

@sai_ram  Thank you for following up. We are still running into this issue.

 

The use case is as follows. We want to create a dashboard widget that shows active account only that have interacted with a specific feature and a comparable widget for active accounts that touch a different feature to compare the adoption of these two competing features.

When trying to add an “Account Features” filter to the “Active Accounts” widget, I continually receive this error.
 

 

 

Userlevel 7
Badge +2

@JPKelliher sorry for the inconvenience. Will discuss with product team and get back to you.

Userlevel 6
Badge

@JPKelliher Creating a support ticket for you, to investigate further

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