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Conversations

Recent Conversations
Conversations 1 - 20 of 4777
Photo of Heather Hansen
Reporting on amount of time in CTA Statuses
We're coming across a need to be able to report on how long CTAs stay in statuses.  For example, we populate CTAs with New.  We'd like to...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Jeff Kirkpatrick
Flag fields in MDA as "filterable"
I know we have the "hide in reporting" flag in MDA, but it would be helpful to also have a "Filterable" flag so that a field may still sh...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Evan Luberda
Admin Office Hours - 7/19/18
OFFICE HOURS THIS WEEK WILL BE ONE HOUR EARLIER THAN NORMAL This thread is for the Admin Office Hours session for Thursday July 19th,  2...
  • 1 me too
  • 2 replies
  • Article
Photo of Jeff Kirkpatrick
Scorecard Comments coming through with formatting data in a rule
I am creating a rule that will copy the current Scorecard Value and Scorecard Comments to a Milestone just before the customer moves into...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jeff Kirkpatrick
Same measure, multiple scorecards
Does anyone know if there is a way to comingle values for score measures that exist in two different scorecards into the same report? I ...
  • 2 me toos
  • 1 reply
  • Question
Photo of Aaron Hale
Config Snapshot - Include all configuration
I use the Config Snapshot feature frequently and it's a great start but isn't comprehensive.  For instance, I just did a snapshot for a c...
  • 7 me toos
  • 5 replies
  • Problem
Photo of Ben
Using Programs with Conditional Wait based on Participant Criteria that might be null
I am trying to setup a Conditional Wait on a Program in Journey Orchestrator and I keep hitting this issue. The Conditional Wait I am try...
  • 1 me too
  • 1 reply
  • Question
Photo of Sagan Sherlin
Idea (Community). The ability to search your Conversations under your Profile.
The community as a whole posts some amazing items!  And as we like and follow those amazing items - and they get tracked under our Conver...
  • 2 me toos
  • 5 replies
  • Idea
Photo of Pele
Zero displaying as blank in report/ dashboard
I have a tabular report where a numeric field is being aggregated to show the average of values. If the average equals 0, the report disp...
  • Pele, 12 hours ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Ky Powell
Is there a way to change the summary widget on the C360 page?
Can I edit what is shown on the C360 page summary or is it defaulted?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Lauren Denault
Bulk Add Sponsor Tracking
We have over 30k customers that we want to start using Sponsor Tracking for - is there a way to get a bulk list of all of them and approv...
  • 18 me toos
  • 12 replies
  • Idea
Photo of Shane McCoy
Customer field on SF Account Layout
I'm looking to get the Gainsight generated field, Revenue Band, added to the account layout page within Salesforce but I am unaware of a ...
  • 1 me too
  • 1 reply
  • Question
Photo of Brian Anfinsen
Allow negative scorecard components
Currently the scorecard components can only be positive numbers between 0-100.  However, one of our components in NPS, which can be from ...
  • 5 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Nate Newby-Kew
Allow Multiple Responses per Survey Email (or Workaround)
I've received a request to allow survey participants to respond multiple times per email. This is for a brief (2 week) client beta partic...
  • 2 me toos
  • 6 replies
  • Idea
Photo of Ana Costa
History on relationships
Hello :),  Does anyone know if in GS we can report on Relationships history, i.e." Last modified by" similarly to what we have in SFDC w...
  • 1 me too
  • 0 replies
  • Question
Photo of Pat
Control Report Axis
We wanted to know if it’s possible to control axes on reports? When comparing two sets of groups, legends on the y-axes are different. Id...
  • 6 me toos
  • 3 replies
  • Idea
Photo of Berin Bezmen
Timeline report by Date
When you report on timeline by date there is no way to group the date by month/quarter etc. Our team uses timeline to log everything, whi...
  • 16 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Mahara Scholz
Timeline report by time
Is it possible to create a report based on the time that an activity is being added to the timeline? Eg. I'd like to know if there is a t...
  • 1 me too
  • 2 replies
  • Question
Photo of Rachel Hocevar Freeman
Show Open + Closed CTAs in Cockpit
Our teams as asking for an option to view both the Open and the Closed CTAs in the Cockpit view on the Customer 360 page. Toggling betwee...
  • 13 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Alex LeGay
Be able to reset dashboard reports that have global dashboard filters
Right now in dashboards, it is possible to reset any report container back to its original state that exists in report builder. For examp...
  • 18 me toos
  • 5 replies
  • Idea
  • Under Consideration