Thu, 8 Jun, 17:00 - 17:45

How to Build and Advance Your Career in CS Ops

About this event

If you missed the live session, you can find the recording and join the discussion here.


Customer Success Operations is one of the newest roles in CS, but many companies have seen how it's mission-critical. In this session, we’ll talk with several seasoned CS Ops professionals about how they got their start, what resources and experiences were pivotal to their career growth, and how they stay current with valuable trends and tools. We’ll also briefly give a peek into the hard-earned CS Ops career lessons packed into Gainsight’s new CS Ops course that’s available as part of the Pulse+ training and certification program.

To make the session as valuable as possible, we’d love to gather your questions in advance! Submit your questions in advance here.

Guests include

  • @matthew_lind, CS Ops Architect and author of our Pulse+ CS Operations course
  • @jessica_keenan_palmer, CS Strategy and Ops Leader
  • @sonamdabholkar, Director Customer Success Operations at Gong.io
Event details
Online event
Date and time
Thu, 8 Jun, 17:00 - 17:45 (UTC)