US Admin Office Hours (Thursday session) - 03/11/21 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

  • 11 March 2021
  • 3 replies
  • 24 views

Userlevel 6
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Hello everyone!

Apologies for the late post, but this thread is for today’s Thursday Admin Office Hours session on Thursday, March 11, 2021 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, March 11, 2021 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

Dial by your location

        +1 312 626 6799 US (Chicago)

        +1 646 876 9923 US (New York)

        +1 301 715 8592 US (Germantown)

        +1 346 248 7799 US (Houston)

        +1 669 900 6833 US (San Jose)

        +1 253 215 8782 US (Tacoma)

        888 475 4499 US Toll-free

        877 853 5257 US Toll-free

 

Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO


3 replies

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Hey Scott! I know we were going to review the Bulk API data ingest process.

 

Thanks so much !

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Hi Scott - I tried setting up the conditional formatting you suggested within JO to re-check our user emails based on the instructions below but it didn’t appear to work. If you could take a look, that’d be great!

 

https://support.gainsight.com/Gainsight_NXT/Journey_Orchestrator_and_Email_Templates/Programs/Using_Calculated_Fields_in_Programs#Configuring_Calculated_Fields

Userlevel 3
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Hey Scott - is there any way to tell what the health score was at beginning of month vs now?  What object would I use?

 

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