EMEA Admin Office Hours(Tuesday session) - 31/06/2022


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This thread is for the Admin Office Hours session for Tuesday May 31st, 2022. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK Time

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09

Meeting ID: 991 5008 4271
Password: 931784
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Meeting ID: 991 5008 4271
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2 replies

Hi Baji, I’m looking for a way to create a report based on overall score - weekly snapshot for all customers.Like a weekly RAG report for all customers. I tried multiple ways of reporting using scorecard visualisation but no luck (related thread : https://community.gainsight.com/reports-dashboards-9/healthscore-trending-report-5067). More details in here : 183951 (https://gainsight.zendesk.com/hc/en-us/requests/183951).

 

Thanks,

Userlevel 3
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Hey Baji 👋🏻,

 

My query is PX based; I have a number of features I’m looking to report on in a Dashboard, unfortunately I’m becoming stuck as the Feature Adoption widget only allows for comparison of 10 features/modules (and as a line graph), and Query Builder only allows for comparison of 5 events - so the roadblock is a combination of being able to review the full data set we wish to look at, and also display this in a Dashboard.

 

Looking forward to providing more context on this and running through it with you tomorrow for some potential alternate solutions.  Thanks!

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