EMEA Admin Office Hours(Tuesday session) - 22/03/2022

  • 21 March 2022
  • 4 replies
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This thread is for the Admin Office Hours session for Tuesday March 22nd, 2022. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK Time

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.

 

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https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09

Meeting ID: 991 5008 4271
Password: 931784
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4 replies

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I’ve had some issues using pivots in report builder. The results don’t match up to what I’m expecting to see. Was hoping to jump on and get some advice on using pivots and best practice.

Hi Team, 

I have a question related to Success Plan and how to configure the objectives start and due date. 

I managed to create the start date and due date for the overall Onboarding Success plan but the sub objectives is not configurated and are only displaying the start date (todays date). Please see the two screen shoots: 

How do I change the start date and due date for each Objective so I get correct Onboarding Gantt Chart? 

Support access is granted - Thank you in advance!

 

 

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Removed request

I am having an issue where playbooks are showing an email that is a mix of an old and new version of an email template that were added after the templates were updated and I want to know if there is a way to resolve this, please 

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