Want ability to view MDA Usage Data in Engagement Tab and "Usage" section of C360
Currently, you can only view SalesForce and Gainsight Data within the "Engagement Tab" and "Usage Section" of c360. We would like to marry this data to our MDA Data. For example, we would like to see if certain CTAs close, does this raise our product adoption. Currently, the Engagement Tab and Usage chicklet in 360 provide little value with our use case.
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Yes ! Allowing MDA usage data to appear in Usage Section(out of the box) is definitely in the plan.
Unfortunately, it couldn't make a cut into the fall release.
It will most likely be available in the release after (fingers crossed)
Will keep you updated on the progress in the thread here.
Thanks and Regards,