Question

Use "OR" logic instead of "AND" when selecting key fields to identify unique records in connectors 1.0

  • 31 March 2020
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Hi Team,

One of our customer is looking to use Use "OR" instead of "AND" when selecting key fields to identify unique records in connector 1.0 jobs. 

Current Behaviour: When setting up an Ingest Job, we have two Unique Identifiers from two different systems. Currently it is erroring out when one or the other is missing.

Expectation: Create the Gainsight record with either Unique ID’s. Please see below for which key fields we have selected to identify unique records. 

Here’s the SS : https://share.getcloudapp.com/NQuZGGWb

Please let us know your thoughts on this requirement.

Best,

Hardik 


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