Solved

Transform a SFDC value into another in Gainsight

  • 7 October 2021
  • 2 replies
  • 14 views

Userlevel 3
Badge

Hi!

I use Rules to import some data from SFDC to Gainsight. There’s a dropdown list in SF with the following options inside (High, Medium, Low, None), but in Gainsight I’d like to have them shown as 1-High, 2-Medium, 3-Low, 4-None.

Is there a way to “map” the content this way?

 

Thanks

icon

Best answer by matthew_lind 7 October 2021, 16:03

View original

2 replies

Userlevel 6
Badge +1

You could use a Transform task in your Setup Rule, with a Case Expression inside it. Within the Case Expression, you can “re-map” the SFDC picklist values from what SFDC serves you to your desired naming convention.

Once you’ve re-mapped your values, you can take that transformed dataset to your Setup Action and write your values to a Gainsight object.

Userlevel 3
Badge

You could use a Transform task in your Setup Rule, with a Case Expression inside it. Within the Case Expression, you can “re-map” the SFDC picklist values from what SFDC serves you to your desired naming convention.

Once you’ve re-mapped your values, you can take that transformed dataset to your Setup Action and write your values to a Gainsight object.

Amazing, thanks for your precious help!

Reply