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Transform a SFDC value into another in Gainsight

  • 7 October 2021
  • 2 replies
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Userlevel 4
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Hi!

I use Rules to import some data from SFDC to Gainsight. There’s a dropdown list in SF with the following options inside (High, Medium, Low, None), but in Gainsight I’d like to have them shown as 1-High, 2-Medium, 3-Low, 4-None.

Is there a way to “map” the content this way?

 

Thanks

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Best answer by matthew_lind 7 October 2021, 16:03

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Userlevel 7
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You could use a Transform task in your Setup Rule, with a Case Expression inside it. Within the Case Expression, you can “re-map” the SFDC picklist values from what SFDC serves you to your desired naming convention.

Once you’ve re-mapped your values, you can take that transformed dataset to your Setup Action and write your values to a Gainsight object.

Userlevel 4
Badge +5

You could use a Transform task in your Setup Rule, with a Case Expression inside it. Within the Case Expression, you can “re-map” the SFDC picklist values from what SFDC serves you to your desired naming convention.

Once you’ve re-mapped your values, you can take that transformed dataset to your Setup Action and write your values to a Gainsight object.

Amazing, thanks for your precious help!

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