Question

SFDC Chatter to Timeline

  • 15 June 2022
  • 2 replies
  • 21 views

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Hey Folks,

 

A recent discussion with a colleague centered around breaking down data silos for CSMs; specifically where conversations are held both in SFDC chatter, and in Timeline.

 

Is it possible to ingest Chatter Data from the Account/Contact level from SFDC and show this in the relevant timeline in CS?

 

I’ve taken a look in the support documentation, and in the community without success - hoping I’ve missed somethin.

 

Thanks!


2 replies

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Bumping this - anyone from Gainsight able to shed light on this?  I believe it was a feature in CS SFDC, but isn’t in NXT?? 🤔

Userlevel 7
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@Bhawya anything on your radar?

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