Our product management team is hosting a webinar to introduce the new Adoption Explorer feature that's included in the CS application. Register here for a Sept. 18 session at 9am PT!
Adoption Explorer is Gainsight's new "Fit for Purpose" module for any and all time-series based data - e.g customer usage. Our vision for this is to build a one-stop-shop for handling all of your usage data needs.
Join our Adoption Explorer Product Manager, Sailaja Marasanapalle Kalle, as she explains why we built Adoption Explorer, provides a quick introduction to Adoption Explorer, shares the roadmap for Adoption Explorer and holds a Q&A and brainstorm with attendees to hear about their time-series data use-cases.
Not sure if this session is right for you? Check out the below benefits of Adoption Explorer (there are a lot)!
What are the efficiencies Adoption Explorer offers to Admins:
- Create out-of-the-box objects to store data (no need to create custom MDA tables!)
- Automation and flexibility in ingesting and combining data from multiple sources
- Auto aggregations of data without having to rely on complex rules
What efficiencies Adoption Explorer offers for End Users:
- Personalized and powerful visualizations of data based on business needs
- Provides CSM with a way to track Person-level based analytics
- Out-of-the-box customer benchmarking
- Different trending capabilities and capabilities to export data as PDF, images
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You can also read more about configuring Adoption Explorer in our documentation.