Hi Success Superstars- I’m curious learn more about if/how you’re using Gainsight and Salesforce Einstein together.
A couple of scenarios we’ve heard about so far:
- Triggering actions in Gainsight based on Einstein predictions
- Improving Einstein predictions by including customer engagement data/insights stored in Gainsight.
If you’re using Gainsight & Salesforce Einstein together, I’d love to learn more about what you’re doing. Please let me know in the comments below.
Best answer by dietrich_carlView original