One of our Customer Success managers reported the attached error
message when viewing an IC/Relationship record in Gainsight production.
I’m not aware of what this error is referring to, seems pretty
vague to me, so I was wondering if you can help me figure this out.
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Are they still experiencing the error? If so, can you issue a ticket to support? Also the Details (+ sign) can be useful for our team to help troubleshoot.
Yes, I have a ticket opened with support.
Can you please contact firstname.lastname@example.org to help investigate what's happening in your org? Thanks!