Error message *Unable to process the request*
Hello All,
One of our Customer Success managers reported the attached error
message when viewing an IC/Relationship record in Gainsight production.
I’m not aware of what this error is referring to, seems pretty
vague to me, so I was wondering if you can help me figure this out.
One of our Customer Success managers reported the attached error
message when viewing an IC/Relationship record in Gainsight production.
I’m not aware of what this error is referring to, seems pretty
vague to me, so I was wondering if you can help me figure this out.
This topic has been closed for comments
Ana -
Are they still experiencing the error? If so, can you issue a ticket to support? Also the Details (+ sign) can be useful for our team to help troubleshoot.
Are they still experiencing the error? If so, can you issue a ticket to support? Also the Details (+ sign) can be useful for our team to help troubleshoot.
Was this ever resolved? I am also having this issue and it is very frustrating as it happens on the majority of my C360 reports
Hi Rona,
Can you please contact support@gainsight.com to help investigate what's happening in your org? Thanks!
Can you please contact support@gainsight.com to help investigate what's happening in your org? Thanks!
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