Question

Equals filter on 'count of' not giving option for Zero

  • 3 October 2022
  • 0 replies
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  • Gainsight Employee: Veteran Rookie
  • 13 replies

When creating a data designer and using ‘count of’ for an Email field there is an issue in the filter where it is still showing a user lookup, even though the field is now a number field. This occurs when using the 
“equals” operator.

 

It works in rules engine but not in data designer.

 

The customer was wanting to filter for “Equals zero”, so as a workaround we used “less than 1.”

 

Is this expected behavior?


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