Data Spaces and Survey Answers

  • 3 October 2016
  • 2 replies

Userlevel 6
Badge +5
  • Gainsight Employee: Golden Ruler
  • 316 replies
I'm trying to pull a report of customers and their responses to a specific customer. I'm using Data Spaces and the Survey Allowed Answers object. I'm able to add in the information I want, but when I go to report on it, the fields I need info from (account object fields) are showing up as not having any.

Any one else having issues with this?

2 replies

Userlevel 6
Badge +1
Hi Lane,

I think 'Survey User Answer' should be the base object, since that's where individual responses are stored. From there you could go up to 'Participant' to get the respondent details, and then up to the 'Account' the contacts belong to.

Hope this helps

Userlevel 7
Badge +3
In case this helps, we have a new Survey Data Space tutorial to help folks get started.