Do we have an email
limit to send through Gainsight?
Will there be a copy of the sent email stored somewhere once it is sent, such as on SFDC account as an acitivity?
Best answer by oz_merchant
Glad to hear this Sundar. We are just wrapping up Success Express so very new to Gainsight. Love the product. You guys have done an amazing job. Our Sales guys send hand-off emails to Customer Success. I'd love to automate this and tie it to Opp closed won and have Co-pilot send an email to the customer from Sales and cc Customer Success. Either cc or multiple "to's" would work for us. Thanks!