We are new to GS and just went live last week. Any recommendations on best practices on synching Contacts/persons between SF/Gainsight.
When a person/contact is missing is it best to just have that contact record created in SF and have it push over to GS or go ahead and create the person in GS and write a rule to write back to SF. Is there benefit to one way or another?
Best answer by katerina_nemcovaView original