Sponsor Tracking - Details of changed included in CTA
We have a rule that creates a CTA when there is a change to a sponsor (Title, Location or Company). The details of the change, ChangedAttribute NewValue and OldValue are captured in the tracking history. However, I need to include this information on the CTA so the rep know what changed. How can this be done?
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I think what I really want is:
Using tokens is a new area for me, so any guidance is appreciated.
You can also do this in the Name of the rule as well.
Me" section of the rule first!
Thank you Mandy in support!