Recording: "New Release Review - Love It or List It?"

  • 24 February 2022
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  • Gainsight Employee: ACE
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The Global Gainsight Admins meetup group got together to discuss highlights from the January/February 2022 (v6.31) release. Thanks to Anastassia Goidina (LinkedIn | Blog) for leading the conversation!

 

🎞️

Watch the Recording

 

Highlights from the Zoom chat:

  • On the Gong integration: We use Gong - have heard that’s coming in April
  • On the Cockpit Task View:
    • This is my favorite one!!! I got sooo many requests from users for this. Even to the point of me making my own version of this as a report on their dashboards
    • This is so Awesome!!! My people will be very happy :-)
    • One call-out is that if the CTA doesn’t have any tasks, it won’t show up in task view (that’s the last I heard!)
    • The only thing I wish they’d do to improve it would be make it easier to toggle it on and off, versus making them create a view with tasks.
  • Word of caution: it sounds like realtime syncs from SFDC > Gainsight will count against your SFDC API throughput, so consider that when you set it up

And it’s too tempting to not end with all the appreciation from chat!

  • Sarah Miracle: Thanks for leading the conversation Anastassia, so helpful hearing you walk through the new features and hear from others on loving it or listing it!
  • Molly McQuarrie: Thank you! This was great! 
  • Tom Wix: thanks a bunch for the review - summary
  • Dana Kilcoyne: Thank you! That was great
  • Matthew Lind: Wild applause @ Anastassia!
  • Jennifer Palawasta: Thank you!
  • Jordan Cook: Well done! Thank you!
  • Elana Cipin: This was awesome, thanks!
  • Justine Billante: Thank you!
  • Laura Sponhour: Thank you, Anastassia! Great content!
  • Lori DiNardo: Thank you!
  • Travis Morgan: Great job!  This was helpful to review.
  • Kathryn VanderWyk: Thank you Anastassia!

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