We're in the final implementation phase of our Gainsight instance, and therefore almost ready to take the reins. My question to you is what are your experiences with admin ramp up times post implementation? How long would it typically take for an admin to become comfortable with the tool and able to get to a steady state? Let's say the future admin has moderate knowledge of Salesforce but no experience with a tool like Gainsight otherwise.
Thanks in advance for your thoughts.
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