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16 replies
I'm looking for ideas about how other companies are making data from NPS surveys actionable. Are you doing any automations inside of Gainsight to get the survey results to product teams or other groups who need to take action?
How are you circling back with the customers on updates that have been made?
I'm struggling to find ways to do this. Perhaps I just need to take it outside of the system. I also couldn't find much documentation from Gainsight on this.
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Best answer by karl_rumelhart 20 July 2018, 20:55
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