Holiday Greetings with Gsnap

  • 10 January 2017
  • 2 replies
  • 28 views

Userlevel 6
Badge +4
For the first time in Gainsight's history, we sent out a holiday greeting to our customers using Gsnap. The response was overwhelmingly good – with our open and click thru rates ranging around 45%. We used Gnsap integrated with CoPilot. If you are curious about how we did it, here is the link to the article: 



https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/08_SEND_GSNAPS_USING_COPILOT_OR_EMAIL_ASSIST_TASKS



Please share how are you using Gsnaps in your organization.

2 replies

Badge
Awesome 🙂
we used gsnaps to remind customers about an upcoming meeting, and included links to the meeting location website. It worked well!

Reply