An informal survey of CCOs about CSM compensation gives us some incredible insight into the broad variety of ways that comp has been structured. See attached PDF, linked below.
- About half of CS teams have some amount of team-performance variable comp
- Median variable comp is 20%:
⬇️ Attached PDF with much more info ⬇️
What was the sample size?
A small sample, and I believe the deck actually includes data from several different spots. So, take it as food for thought, not benchmarking.