Churn analysis for digital-led programs (CS Ops Meetup Presentation)

  • 19 January 2022
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  • Gainsight Employee: ACE
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In our monthly meetup group about the CS Ops of Digital-Led Customer Success, we spoke in January 2022 about churn analysis. Alana Stoltzfus of Okta kicked us off with a presentation and Q&A session. Here’s the recording!


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Thanks @seth for sharing back the recording with the Community!

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