Here is an interesting question. What do people called their pooled CSM team? A customer wants to jazz things up a bit and looking for interesting names that fit the bill that we have seen other customers use
Any cool names for pooled CSMs
Userlevel 6
+3
If you mean accounts that don’t have a defined CSM but instead shared across a broader CSM team, then Scaled CSM would work.
Userlevel 7
+10
We have Project CSMs that tag in and out of accounts based on need
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