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Alternate names for CSM team
Userlevel 5
What alternate names have you heard or considered for your Customer Success team? For example:
Userlevel 3
+1
our top accounts have Strategic Account Analysts/Consultants and our smaller customers have Client Success Consultants.
Our large accounts "Partnerships" have Customer Relationship Managers. Our mid and smaller tier customers have Customer Success and LIfecycle Managers
Userlevel 5
I worked with a company that called it a Customer Value team, and we were Customer Value Managers
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