CS Product Ideas

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1209 Posts

PX on my CS

Report on who closed CTA / Task

Allow Case Record Type selection when creating a Case from a CTA

Associate emails to project timeline

Ability to format report widgets

Ability To Customize c360 Export

CTA for Activities not related to an Account

Need a way to delete Inactive customers from Gainsight with a Rule

Success Plans- Attaching external documents

Report Builder: Add ability to colorize widgets when displayed on a Dashboard

Annotating & Notes on Journey Orchestrator Configuration

Modify Advanced Outreach query after it is published?

Copy/paste into email templates

Download participants from a program

Horizon Analytics: Raw data report on Dashboards

Visual customization of CTA by status for cockpit view

Enable mass edit the activity timeline object

Could we add the "export to S3" functionality that exists in the Rules engine to Report Builder?

Scorecard: Adjust the Scoring Scheme ranges to reflect logically

User-Based Home Pages (Multiple Home Page Admin-Templates)

A way to report on rule action ID's.

Report off of dashboard permissions

Enable ranking in report builder by percentage

Logging Activities: Use the Person Object for External Attendees

Ability to type a Field API Name and have Analyzer return a full result set of anywhere that field is found in the Gainsight Instance.

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