CS Product Ideas

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4815 Posts

Logging emails by bcc in Timeline

Templates for specific Timeline activities

Outlook Integration with Gainsight

Add Cockpit integration for Google Calendar (or similar service)

Allow inline editing in tabular reports

Make Gantt Chart created and end dates more flexible

Idea. The ability to use Multi-Select Drop Downs in Timeline Activity Type Setups.

Follow Up: The ability to change the "FROM" email address when using the email assist feature

Creating timeline activity via rules?

Formulas in REports 2.0

Variant Email Templates In Email Assist

Ability To Choose Default Sort Option

File attachments in Timeline view

Allow "Start Date" of Success Plan Gantt Chart view to be populated automatically

Allow Task Type mapping when syncing Activities to SFDC

JIRA Integration possible?

Formula Calculations in Reports 2.0

Folders for Email templates

Add Tabular Reports to Outreach Templates in Copilot

Create option to send notification emails when a CTA or task is due instead of only when it's create

Insert table in 360 Timeline Activities

Ability to edit all Timeline entries

Ability to Move Timeline Activities Across Accounts

Gainsight Dashboards: Need ability to add multiple entries in the same free-text Filter (similar to how SFDC reporting works)

Updates to Playbooks

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