CS Product Ideas

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237 Posts

Email Assist - emailing multiple accounts

Export Option in Timeline

A/B Testing for Copilot

Email Assist Attachment Limitation

Success Plans: Is it possible to link a custom SFDC object to add editable fields in the 'Plan Info' section?

Handling auto-responders(out of office) in JO when a survey sent

Create CTA's based on a CSV.

Adding Account Team Members through Gainsight

Notify SFDC User when Opportunity is created/assigned via CTA

Reports - Trending report Monthly/Quarterly/Yearly

Ability to Exclude Weekends from Reporting

Changing color pallete for each report

Data Mgmt Dependencies: Need faster way to identify where a field is being used

Cockpit Collapse - Expand All

Rule Execution Logs from Scheduled runs not containing Action Details

Is it possible to import historical surveys from another product into Gainsight?

Success Plan Templates - Ability to change success plan type or copy to another type

Recurring CTA Should be Visible in Cockpit and Status Should Not Default to Open

Expand logging back email information to more SFDC objects

Option to provide Batch size for each rule

Providing Unique Survey URL's to In-app Messaging

To show the list of fields used in different modules

Percentage formula field in Report Builder

calendar and meeting invites in Email Templates

Report on most recent timeline activities for all accounts

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