CS Product Ideas

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79 Posts

Article Timeline - Pros and Cons - (Thoughts and Feedback appreciated)

Deleting Timeline Activities

View cockpit by tasks

Ability to add rich formatting in Gainsight text (CTAs, tasks, descriptions, etc.)

Dependent Picklist Support

Ability To Choose Default Sort Option

Formulas in REports 2.0

Field dependencies not working on Gainsight

Ability to create success plan objectives and tasks via rules engine

Increase ability to format Success Snapshots

Honoring dependencies on the picklists values from Salesforce

Relationship Timeline & Customer Timeline

What to do with old CTA Types

Changing a filter on a Report should also update the Dashboard

Create timeline activity from CTA

Ability to Edit Journey Orchestrator Programs

ability to clone success plan

Restrict the ability to Edit details in AE for Viewer Users( Custom Permission Group)

Success Plan Objectives - Automatically set as Internal or External

Tabular Reports in Journey Orchestrator

Custom field multiple currency types

Timeline feedback

ScoreCard 2.0 Exceptions

Gainsight Admin ability to opt-out customers/contacts from non-operational Success Communications & Surveys

Allow in use CTA Reasons to be deactivated

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CS Product Ideas

Article Timeline - Pros and Cons - (Thoughts and Feedback appreciated)

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Customer leaderboard

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