CS Product Ideas

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1193 Posts

Outlook Integration with Gainsight

Ability to exclude NULL values in Report Builder filters

JIRA Integration possible?

Add Cockpit integration for Google Calendar (or similar service)

Report on Timeline Comments?

Logging emails by bcc in Timeline

Gainsight Integration with gmail

Integrating Intercom and Gainsight

True NPS calculation and NPS Widget

Ability to Customize which/how columns are sorted in Report Builder

Embed Pages in Gainsight Home Dashboards

File attachments in Timeline view

Evaluating Google Slides for Success Snapshots!

Bi-directional syncing of activities on timeline

Ability to CC/BCC contacts on CoPilot outreach

Dashboard Stats

Global Filters for Cockpit

Make Gantt Chart created and end dates more flexible

Appending the HTML tags in SFDC Fields, when Rich Text Area datatype contains the spaces or new lines while inserting into SFDC Fileds

The ability to change the "FROM" email address when using the email assist feature

Would like to be able to send a survey from Cockpit/new "Email Assist" Playbook task

Add Tabular Reports to Outreach Templates in Copilot

Allow reporting on custom mapped fields in Journey Orchestrator

Ability to edit the page layout of a related low volume object

Scorecard 2.0 Mass Edit Report only pulls in first 100 lines

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