CS Product Ideas

Idea. The ability to use Multi-Select Drop Downs in Timeline Activity Type Setups.

I'm working on expanding one of our (custom) Timeline Activity Types and realized that I can't use the Multi-Select Drop Down. I can only use Single Select Drop Down. Is there a possibility of expanding out the Timeline to include Multi-Select Drop Down options? Use Case: W...

Time tracking integrations

Does anyone know of or have suggestions for simple project management time tracking solutions that integrate with Gainsight/Salesforce? Ideally we'd have a button associated with each CTA/task that starts and stops a timer then loads the time to a field in that CTA/task. I understand that is a bit o...

Emails to timeline via Program in Journey Orchestrator

Hi Team, One of our customer wanted to log emails to timeline when a program is sent via Journey Orchestrator Currently we don’t have this functionality in Gainsight. Do we have this in our road map ? Thanks Sandeep

Gainsight Integration with gmail

We currently use yesware for email tracking, and they have a feature to add contacts from emails directly into salesforce without having to go through the process of actually creating it in salesforce. It would be very nice for an end user of gainsight to be able to add cta's or tasks to cockpit fro...

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5396 Posts

Ability To Shorten URL Field Hyperlinks

Article Timeline - Pros and Cons - (Thoughts and Feedback appreciated)

Allow for multiple values when filtering 'Includes' on a String field

Outlook Integration with Gainsight

Templates for specific Timeline activities

Exporting data out of Gainsight

Ability to exclude NULL values in Report Builder filters

Creating timeline activity via rules?

JIRA Integration possible?

Integration between Timeline Activities and Google Calendar

Add Cockpit integration for Google Calendar (or similar service)

Variant Email Templates In Email Assist

Deleting Timeline Activities

Horizon Analytics feedback

New Scorecard Visualization Mass Edit feedback

Power BI Integration

Report on Timeline Comments?

How do you undelete an outreach?

Allow inline editing in tabular reports

Logging emails by bcc in Timeline

Gong integration with Timeline

Idea. The ability to use Multi-Select Drop Downs in Timeline Activity Type Setups.

Time tracking integrations

Emails to timeline via Program in Journey Orchestrator

Gainsight Integration with gmail

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CS Product Ideas

Article Timeline - Pros and Cons - (Thoughts and Feedback appreciated)

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