CS Product Ideas

Would like the ability to view all R360 Timeline activity from within the CTA Timeline

Often times I am in a CTA that is tied to R360 and want to look at the existing Timeline information tied to my R360. It is blank. I have to click on the R360 link then to go timeline in order to view all activities. I like that I have the ability to create a timeline entry from CTA and it logs it a...

Gainsight App Default View

I’d like to give our Executive Team and CSMs the ability to use Gainsight Sally within the Gainsight App to call information from a custom section of C360. I talked to Gainsight Support and they said this was possible by adding another section to our C360 in Gainsight. However, I’ve been unable to c...

Milestone Comments keep on appending

Milestone comments keep updating everytime the rule runs. there is no option like in creating CTA's - post Update Comments or there is no option to create this once in a lifetime

Survey Recipients Should be Able to Add Attachments to their Responses

It would be helpful if Survey recipients could an add an attachment to their responses that is then stored within Gainsight.

Enhancement. The ability to change the (CTA) Type of the Task created from Timeline.

Right now, if a user creates a Task from a Timeline Activity Entry - the Type defaults to Activity. It would be awesome if we had the ability to change this! This way the proper reasons could be displayed and associated with the correct Type. (Of course the user can create a CTA an...

Access Dropdown Values in Rule transformation.

I understand that we can enable Bionic pickplist labels which exposes dropdown list values in the rule export or execution results. But what if, I need to do some transformation like concatenation -- framing a Product name using concat( Opportunity Name, Product Type) where Product Type is a Dropdow...

Page 1 / 15

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Accept cookies

366 Posts

[Feature Request] Multiple 2.0 Scorecards For Each Account

Ability to concatenate within a column via bionic rules

Customer would like to delete data in the MDA using Rules Engine.

Allow Report 2.0 to Group by Formulas

Email Signature for CSM - based on SFDC Profile

Absence of Scorecard Measure data

Deletion via Rules Engine

Milestones as default view in Usage

Data Spaces -- Making 'em easier to build

Dropdown list item with single quote

Sync CTA to Salesforce Task (without requiring a CS Task)

Scorecard History Tracking Using TONS of SFDC Storage

Auto Select Next Page On Survey

Restrict CTA Closure to Owner

Changing Success Plan Type and keeping its data

AND, OR operators in UI Views

Automatically attach file to CTAs

Show NPS survey responses in Timeline

Features Section of the C360 Page

Would like the ability to view all R360 Timeline activity from within the CTA Timeline

Gainsight App Default View

Milestone Comments keep on appending

Survey Recipients Should be Able to Add Attachments to their Responses

Enhancement. The ability to change the (CTA) Type of the Task created from Timeline.

Access Dropdown Values in Rule transformation.

Register for Pulse Everywhere!

Check out our upcoming events

Customer leaderboard

Cookie policy

Cookie settings

CS Product Ideas

Register for Pulse Everywhere!

Check out our upcoming events

Customer leaderboard

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings