CS Product Ideas

Scorecards for Users

Hello - Do you have any plans to implement a scorecard measure for Gainsight users? Adoption is such a big part of being a Gainsight admin, and it would be amazing to set thresholds for users in a rules engine and use them to populate a scorecard. Currently, we use reports and dashboards to lever...

Enabling okta users to authenticate the snowflake connector via the connectors page

Customer was looking to use an Okta user to authenticate the snowflake instance via Gainsight. We believe that the current snowflake connection mechanism doesn’t have the possibility to create a token and store it in DB (similar to our SFDC connector).Do we have any near-term ETA for enabling okta u...

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400 Posts

Scorecards for Users

Enabling okta users to authenticate the snowflake connector via the connectors page

Multi-line report

Export of >100000 records from Horizon Analytics reports

Native Dial-out function from Gainsight?

Allow Multiple Lookup fields

Loading data from Google sheets

Gender-neutral Gainsight bot option?

Ability to add filters to exportable snapshots

Restore the color blocks in Scorecard Mass Edit view in Horizon Analytics

Overall Client Score Label needs different weighting than Measure Labels

Assign an email as a task with gmail widget

Automatically add internal attendees to the at mention in the timeline

Ability to link more than one record of the same linked object

Context ID on Timeline Activity Editable via Rule Engine

Dated Currency Conversions - Multicurrency

Allow change of task due date with CTA due date change

Segment Connector accessibility in EU region

Timeline...Jiminny -

Limit who can "Grant access to Gainsight Support"

Horizon Analytics Color Order

Horizon Analytics - Allow Settings to be assigned by permission groups

CTA Delete option for Non admins

Make the Gainsight App More User-Friendly on iPads

Email from timeline: Extra text

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