A customer submitted a support ticket in regards to fields outside of Zendesks standard API - (https://developer.zendesk.com/rest_api/docs/support/ticket_fields#list-ticket-fields)
to be included in the sync and or a separate sync to grab those fields. Two being Brand name and Brand ID.
I think this would be helpful for customers that customize and just want to pull in other fields not included in the standard API
Zendesk Sync options - Fields
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I would love to see this too as we have custom fields we would love to bring over as well!
Hi,@cameron_wright and @willpatterson . Thank you for submitting this request. The request is to add custom fields from standard objects or custom objects also?
Hi both,@cameron_wright and @willpatterson need your inputs here.
Hi both,@cameron_wright and @willpatterson need your inputs here.
Hi both,@cameron_wright and @willpatterson need your inputs here.