Currently there is a limit of three email addresses that are able to be cc’d in Journey Orchestrator programs. I would love to see this number either expanded or uncapped as we have comms. (specifically account transitions) where we want to copy 5+ different users on the emails to clients.
Uncap the number of emails cc'd in Journey Orchestrator
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We have a few emails where this would be beneficial as well. The work-around we’ve done is to create an email alias that sends to our group of users who need to be cc’d and use that email alias instead of individual emails.
With the simple programs release we have increased the limit on CC (+ BCC count together) to 20. Simple programs allows you to quickly setup a single source, single step program easily.
We will be extending the limit in our advanced programs as well as part of the new redesigned program building experience. This is currently work in progress.
Wondering if there has been any further consideration for this request? We are still having to exclude key folks from automated emails due to the limit.