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Unable to pull the Data from Shipping & Billing Address fields of the Account object into Gainsight Directly

  • 20 March 2020
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Hi Team,

We have an requirement from one of our client as they want to push the data of the Shipping & Billing Address fields of the Account object to Gainsight via Rules/Connectors in which currently we are not support this at the moment because Address filed in the SFDC is a combination of several fields which is returning as an object as per this Salesforce Doc https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/compound_fields_address.htm.

 

Can we have considered this into our roadmap, so that instead of loading multiple fields they can pull only one field and load the data into Gainsight.


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