Response from Customer

Track open/click rate data on the people in the "cc" line for JO programs

  • 18 August 2020
  • 2 replies
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Userlevel 5
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I was wondering if there is a way to get open/click rate data on the people in the "cc" line for JO programs. I know the "Email Log" object allows you to see click rates for folks in the "to" line, but it doesn't seem to include the cc line.


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Userlevel 7

@sai33335  Sendgrid shares this analytics data only for To recipient so it is not possible to get this data for cc. Even if a person in cc opens the email, it goes recorded for the To recipient

Userlevel 7
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@sai33335 did you get a chance to view the comments posted by @nitisha_rathi? Fell free to post any question on this.

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