Time tracking integrations

Userlevel 6
Does anyone know of or have suggestions for simple project management time tracking solutions that integrate with Gainsight/Salesforce? Ideally we'd have a button associated with each CTA/task that starts and stops a timer then loads the time to a field in that CTA/task. I understand that is a bit of a pipedream, but the closer we can get to it the better.


27 replies

Userlevel 7
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@faust_belarmino So glad it’s helpful info! I’d just say that I don’t really know the state of tracking workflows/processes, so I may be shortchanging the capabilities on that front.

I would like to ask if there was an update on this? We are looking for a way to measure the time spent by CSMs on each task and we need to be able to record it in Gainsight
Any alternative that can be explored?

Thank you!