Acknowledged

Time tracking integrations


Userlevel 6
Badge
Does anyone know of or have suggestions for simple project management time tracking solutions that integrate with Gainsight/Salesforce? Ideally we'd have a button associated with each CTA/task that starts and stops a timer then loads the time to a field in that CTA/task. I understand that is a bit of a pipedream, but the closer we can get to it the better.

Thanks!

27 replies

Userlevel 7
Badge +1

@faust_belarmino So glad it’s helpful info! I’d just say that I don’t really know the state of tracking workflows/processes, so I may be shortchanging the capabilities on that front.

I would like to ask if there was an update on this? We are looking for a way to measure the time spent by CSMs on each task and we need to be able to record it in Gainsight
Any alternative that can be explored?

Thank you! 

Reply