Thanks for All of Your Valuable Feedback on the New UI

Thanks to all of you who helped pilot Gainsight’s new user interface and shared your feedback with us. We’re excited to release a number of fixes with our July 7 release, and to rollout the new UI to the rest of our customer base.





As part of the July 7 release, we will address the following issues:

• Cockpit List View: Close CTA and Close Task checkboxes are always visible
  
  
  
  
  
  
• Owner Filter moved to a pre-defined filter to simplify filtering CTAs to a specific user
  
  
  
  
  
  
• Owner name is displayed when you hover on Owner icon
  
  
  
  
  
  
• Top header is sticky: display SFDC ribbon or Gainsight header based on your last action
  
  
  
  
  
  
• Corrected typos and fixed overlapping text/fields
  
  
  
  
  
  
• Breadcrumb trail names match tab and sub-tab names
  
  
  
  
  
  
• “Customer search” always displays, instead of “Instance search”
  
  
  
  
  
  
• Rules Engine List View: sort by name is simplified
  
  
  
  

We’re also planning to address the following features in a future release:

• Customer360:
  
  
  
  
  
  
  • Currently must click each section name to view it
    
    
    
  • Summary section cards/widgets are not clickable
    
    
  Global Navigation:
  
  
  
  
  • No right-click option to open Tabs in new windows (note: you still have the option to right-click on the conventional SFDC tabs)