Survey Results on Gainsight Home
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In talking with a couple customers, I've heard feedback that they would like to be able to pull the Out of the Box Survey Results (from Analyze section of Surveys Tab), directly into Gainsight Home reports. Right now only some folks at the organization have access to the Surveys Tab - they would like execs to easily see report rollups by question in GS Home. thx!
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Kelly, Could you provide me more details about the reports Sarah is creating? This will help me in guiding through the process of creating similar reports in reports 2.0
Sarah is trying to create visualizations on Gainsight Home for answers to all the other Non-NPS Questions on their survey. Similar to how we can show % of Detractor, Promotor, Passive replies for NPS, she would like to show how participants have responded to all the other survey questions. Please let me know if I can clarify!
Thanks for clarifying. You are configuring the report correctly. However, I agree that there should be a much easier way to add survey reports to Gainsight home/dashboards. We are thinking through the possible approaches here and should have a positive update soon.
Thanks!
Any ideas on how to do this?