Hi Team,
This is a request from BeyondTrust Software.
When we export the survey the received file format is of csv where as the file obtained from download/export option in reporting is of type excel.
Directly opening the survey export file is changing the special characters as the encoding format is not taken as the proper one.
So customer is expecting to make the survey export file also as of type excel so that issue with respect to special characters is not observed.
Hello All, thoughts on this one? Is this something we can get fixed?