Support dependent picklist on attribute section of 360 pages

  • 18 March 2021
  • 3 replies

Userlevel 4

Hi team,


Currently dependent picklists are not honored in attributes section of C360/R360.


Request you to implement dependent picklist functionality for the same.




3 replies

Userlevel 7
Badge +2

@jagadeesh_kumar_paidimarri thank you sharing the request here. Hope this should already there on the road-map/product backlog. 

Userlevel 4

@jagadeesh_kumar_paidimarri Thanks for the post. Excited to let you know that we are working on this currently and will be shipping this soon.

Userlevel 6

Hello Everyone!

I’m happy to announce that your request has been implemented in both NXT and SFDC versions of Gainsight. 

Gainsight now honors picklist field dependencies in C360 layouts. When CSMs select the value of a dependent field in the C360, the available options are based on the controller field’s selection. For more information on dependent picklist fields, refer to the Dropdown List and Multi Select Dropdown List (SFDC) article.