Planned

Show Date of Next Communication in Snapshot View - Journey Orchestrator

  • 29 March 2021
  • 2 replies
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Userlevel 7
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Basically what the title says. When you set conditional waits for reminder emails, escalations, etc., and you view snapshot, it would be nice to see when the next thing goes out - specifically the date, I know the relative wait time is displayed.

 

 

This could also be done in the drill down when you click the participants - there could be a field showing the date of the last attempt, and the date of the next attempt. 


2 replies

Userlevel 7
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+1! This would also help demystify Gainsight’s definition of weekdays in its count towards the wait timer (we’ve previously used test programs to understand how a program would ideally work and a snapshot schedule preview would be much better!)

Userlevel 7

Hello @bradleymcg 

Very valid point, i am adding this to JO redesign roadmap. we will look into this.

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