Would like to be able to, via scorecard configuration, set the default (or baseline) score for each measure. I have added to some of our rules but it’s not always possible, for example a manually set measure. And I would like, upon the scorecard being first created/assigned to a customer, that a default is provided, and then this is updated when the relevant criteria is hit for each measure via rules, or manually overridden by the CSM.
Set default score for each measure where no data exists
None
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Hi@HollySimmons ,
This is currently not in our roadmap. I will add it to our backlog. May I know more about your exact use-case?
Regards,
Shantan