Posting on behalf of customer.
Currently programs are scheduled to send out emails at predetermined intervals. Customer is asking for the ability to send out emails manually from the program config instead of waiting the x number of days before sending them out.
An example would be: Next email in program is scheduled to be sent out 3 days from today but customer would like the ability to send out the email that would be sent out 3 days from now today instead.
From my understanding they’d like both options.
To send the reminder email to every one whoever is eligible.
From my understanding they’d like both options.
It would be great if we have both options.
There are two asks here:
The email body template will remain as is for both initial survey & for the reminders.
Got it, thanks. We will look into it.