Do you have any plans to implement a scorecard measure for Gainsight users? Adoption is such a big part of being a Gainsight admin, and it would be amazing to set thresholds for users in a rules engine and use them to populate a scorecard. Currently, we use reports and dashboards to leverage this, but I think there is high value in being able to leverage the power of scorecards.
Some use case examples:
- Easy to track new hire Gainsight adoption.
- Create CTAs/Programs to end users and leadership if usage trends downwards.
- Create easy to digest reporting across the org for user adoption.
- New process/feature adoption metrics